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Using Outlook Express with OnALot.com

When you called us to join, we added your email address(es) to our server. Here is how to set these up using Microsoft’s Outlook Express. Be sure to read the Helpful Settings section near the bottom.

Note: Microsoft Outlook is similar, review the steps below and use the appropriate information when using Outlook.

Note: You can skip down to the appropriate section. This guide tries to cover all possibilities.

Before Setting Up An Email Account...

Please read our Anti-Spam information HERE

You already use Outlook Express

If you previously were using Outlook Express and have switched to Onalot.com, your old ISP’s email address(es) will still be there. Here’s how to change them over so that your new Onalot address(es) will work.

Note: You will NOT lose your address book by making these changes.

  1. Open Outlook Express. Close any error messages that might show up
  2. Click on File
  3. Click on Identities and then Manage Identities.
  4. If you see Main Identity, click on it to highlight it, then click on Properties.
  5. Enter your name as you would like others to see it, then click on OK. Do not click the Require Password button.
  6. Click Close
  7. Click on Tools
  8. Click on Accounts
  9. Click on the Mail Tab
  10. Highlight your old ISP by clicking on it once, then click on Remove.
  11. Repeat step 10 if there’s more than one ISP shown.
  12. Click on Add and then on Mail
  13. Enter your name as you would like others to see it. Click Next

    Note: for the rest of these instructions, only use lowercase letters. No capitals!
  14. Enter your new Onalot email name as: yourname@onalot.com. Click Next.
  15. The first line is POP3
  16. The Incoming Mail Server is pop3.onalot.com
  17. For the Outgoing Mail Server use smtp.onalot.com
    NOTE: For our Paden customers, use smtp.valornet.com instead

    If you host your own domain with us, use pop3.yourdomain.com and smtp.yourdomain.com

  18. Click Next
  19. Enter your email name. Be sure to add the @onalot.com (or @yourdomain.com).
  20. Enter your password. Check the Remember Password button
  21. Do NOT check the Log On Using Secure Password Authentication (SPA) box.
  22. DO check the box that says "My server requires authentication."
  23. Click Apply
  24. Click the Advanced tab at the top.
  25. Change the Outgoing Mail (SMTP) number to 2501.
  26. Click Finish
  27. If it wants to import at this time, click No.
  28. Click Close
  29. Repeat the above for all of your new Onalot accounts.

For a New Email Account or First Time Use of Outlook Express

Use this section to add a new email account, or if this is the first time Outlook Express is used on your computer.

  1. Open Outlook Express
  2. If it asks to make this your default email program, click Yes or OK
  3. Click on File
  4. Click on Identities, then Add New Identity
  5. Enter your name as you would like others to see it. Click Next

    Note: for the rest of these instructions, only use lowercase letters. No capitals!
  6. Enter your new Onalot email name as: yourname@onalot.com (or yourname@yourdomain.com) Click Next
  7. The first line is POP3
  8. The Incoming Mail Server is pop3.onalot.com (or pop3.yourdomain.com)
  9. For the Outgoing Mail Server use smtp.onalot.com
    NOTE: For our Paden customers, use smtp.valornet.com instead

    If you host your own domain with us, use pop3.yourdomain.com and smtp.yourdomain.com

  10. Click Next
  11. Enter your email name. Add the @onalot.com (or @yourdomain.com) to it
  12. Enter your password. Check the Remember Password button
  13. Do NOT check the Log On Using Secure Password Authentication (SPA) box.
  14. DO check the box that says "My server requires authentication."
  15. Click Apply
  16. Click the Advanced tab at the top.
  17. Change the Outgoing Mail (SMTP) number to 2501.
  18. Click Apply
  19. Click Finish
  20. If it wants to import at this time, click No.
  21. Repeat the above for all of your new Onalot accounts.

Helpful Settings

Now that Outlook Express is set up, here are some settings that will make it perform better for you.

  1. Click on Tools
  2. Click on Options
  3. At the top, click on General
  4. Put a check in the “When starting, go directly to my ‘Inbox’ folder”
  5. At the top, click on Maintenance
  6. Put a check in the “Empty message in the ‘Deleted Items’ folder on exit”
  7. At the top, click on Connection
  8. Make sure the “Hang up after sending and receiving” box is NOT checked.
  9. Click Apply
  10. Click OK

Testing Your New Email Accounts

The fastest way to check your email account(s) is to send yourself a test message.

  1. Click on Create Mail
  2. Enter your email address in the To field
  3. Enter Test as the Subject
  4. Enter anything you like in the body of the message
  5. Click Send
  6. After it’s sent, wait 30 seconds and then click on the Send / Receive button.
  7. The email you just sent should come back to you.

You’re done. If you have any problems, just give us a call!